Privacy Policy
Privacy Policy
Privacy Policy
Last updated: August 6, 2026
Last updated: August 6, 2026
1. Introduction
Welcome to khianolaguer.com (the “Website”), operated by Khian Olaguer (“we,” “our,” or “us”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website or interact with our services.
We are committed to protecting your privacy and handling your personal data responsibly and transparently. By using the Website, you agree to the collection and use of information in accordance with this policy.
If you do not agree with the terms of this Privacy Policy, please do not access the Website.
1. Introduction
Welcome to khianolaguer.com (the “Website”), operated by Khian Olaguer (“we,” “our,” or “us”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website or interact with our services.
We are committed to protecting your privacy and handling your personal data responsibly and transparently. By using the Website, you agree to the collection and use of information in accordance with this policy.
If you do not agree with the terms of this Privacy Policy, please do not access the Website.
2. Information We Collect
We collect several types of information from and about users of our Website, including:
a. Personal information you provide to us directly:
When you fill out a contact form, book a strategy call, request a free social media audit, or subscribe to our newsletter, we may collect:
• Full name
• Email address
• Phone number (if provided)
• Business name or company
• Website URL
• Social media handles or profile links
• Country and city of residence
• Job title or role
• Information about your current marketing situation, goals, or challenges
• Any additional information you voluntarily provide in your message or booking form
b. Information collected automatically:
When you visit the Website, we may automatically collect:
• IP address
• Browser type and version
• Device type and operating system
• Referring website or source
• Pages visited on our Website
• Time and date of your visit
• Time spent on pages
• Approximate geographic location (city or country level)
This information is collected through cookies, analytics tools, and similar technologies.
c. Cookies and tracking technologies:
We use cookies and similar tracking technologies to track activity on our Website and store certain information. Cookies are small data files that are placed on your device.
The types of cookies we use may include:
• Essential cookies: required for the Website to function
• Analytics cookies: used to understand how visitors interact with the Website (e.g., Google Analytics)
• Marketing cookies: used to track visitors across websites for advertising purposes (e.g., Meta Pixel, LinkedIn Insight Tag)
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of the Website.
2. Information We Collect
We collect several types of information from and about users of our Website, including:
a. Personal information you provide to us directly:
When you fill out a contact form, book a strategy call, request a free social media audit, or subscribe to our newsletter, we may collect:
• Full name
• Email address
• Phone number (if provided)
• Business name or company
• Website URL
• Social media handles or profile links
• Country and city of residence
• Job title or role
• Information about your current marketing situation, goals, or challenges
• Any additional information you voluntarily provide in your message or booking form
b. Information collected automatically:
When you visit the Website, we may automatically collect:
• IP address
• Browser type and version
• Device type and operating system
• Referring website or source
• Pages visited on our Website
• Time and date of your visit
• Time spent on pages
• Approximate geographic location (city or country level)
This information is collected through cookies, analytics tools, and similar technologies.
c. Cookies and tracking technologies:
We use cookies and similar tracking technologies to track activity on our Website and store certain information. Cookies are small data files that are placed on your device.
The types of cookies we use may include:
• Essential cookies: required for the Website to function
• Analytics cookies: used to understand how visitors interact with the Website (e.g., Google Analytics)
• Marketing cookies: used to track visitors across websites for advertising purposes (e.g., Meta Pixel, LinkedIn Insight Tag)
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of the Website.
3. How We Use Your Information
We use the information we collect for the following purposes:
• To respond to your inquiries and contact requests
• To schedule strategy calls, consultations, or discovery meetings
• To conduct social media audits or marketing assessments requested by you
• To deliver services you have requested or purchased
• To send you administrative communications (booking confirmations, follow-up emails, service updates)
• To send you marketing communications (only if you have opted in)
• To improve the Website and our services
• To analyze Website usage and trends
• To detect, prevent, and address technical issues or fraudulent activity
• To comply with legal obligations
We do not sell your personal information to third parties.
3. How We Use Your Information
We use the information we collect for the following purposes:
• To respond to your inquiries and contact requests
• To schedule strategy calls, consultations, or discovery meetings
• To conduct social media audits or marketing assessments requested by you
• To deliver services you have requested or purchased
• To send you administrative communications (booking confirmations, follow-up emails, service updates)
• To send you marketing communications (only if you have opted in)
• To improve the Website and our services
• To analyze Website usage and trends
• To detect, prevent, and address technical issues or fraudulent activity
• To comply with legal obligations
We do not sell your personal information to third parties.
4. Legal Basis for Processing (for EU and UK visitors)
If you are located in the European Union or the United Kingdom, our legal basis for collecting and using the personal data described above depends on the personal data concerned and the specific context in which we collect it. We may process your personal data because:
• You have given us consent to do so
• We need to perform a contract with you (e.g., delivering services you booked)
• The processing is in our legitimate interests and is not overridden by your rights
• We need to comply with the law
4. Legal Basis for Processing (for EU and UK visitors)
If you are located in the European Union or the United Kingdom, our legal basis for collecting and using the personal data described above depends on the personal data concerned and the specific context in which we collect it. We may process your personal data because:
• You have given us consent to do so
• We need to perform a contract with you (e.g., delivering services you booked)
• The processing is in our legitimate interests and is not overridden by your rights
• We need to comply with the law
5. How We Share Your Information
We may share your personal information in the following circumstances:
Service providers: We may share your information with third-party vendors who help us operate our business (e.g., email delivery platforms, scheduling tools like Calendly, CRM systems, analytics providers, cloud hosting services). These providers only have access to the information needed to perform their services and are contractually obligated to keep it confidential.
Business partners: If you engage with services through DSI (Divine Solutions Innovations, our partner agency), your information may be shared with DSI for the purposes of delivering the services you requested.
Legal requirements: We may disclose your information if required by law, subpoena, or other legal process, or if we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
Business transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you before your personal information is transferred and becomes subject to a different Privacy Policy.
5. How We Share Your Information
We may share your personal information in the following circumstances:
Service providers: We may share your information with third-party vendors who help us operate our business (e.g., email delivery platforms, scheduling tools like Calendly, CRM systems, analytics providers, cloud hosting services). These providers only have access to the information needed to perform their services and are contractually obligated to keep it confidential.
Business partners: If you engage with services through DSI (Divine Solutions Innovations, our partner agency), your information may be shared with DSI for the purposes of delivering the services you requested.
Legal requirements: We may disclose your information if required by law, subpoena, or other legal process, or if we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
Business transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you before your personal information is transferred and becomes subject to a different Privacy Policy.
6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including:
• Fulfilling the services you requested
• Complying with our legal, tax, and accounting obligations
• Resolving disputes and enforcing our agreements
• Maintaining business records
Once your data is no longer needed, we securely delete or anonymize it. If you request deletion of your data, we will comply within the timeframes required by applicable law.
6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including:
• Fulfilling the services you requested
• Complying with our legal, tax, and accounting obligations
• Resolving disputes and enforcing our agreements
• Maintaining business records
Once your data is no longer needed, we securely delete or anonymize it. If you request deletion of your data, we will comply within the timeframes required by applicable law.
7. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal data:
For all users:
• The right to know what personal data we hold about you
• The right to request correction of inaccurate data
• The right to request deletion of your data
• The right to opt out of marketing communications at any time
For EU and UK users (under GDPR):
• The right to access your personal data
• The right to rectification of inaccurate data
• The right to erasure (“right to be forgotten”)
• The right to restrict processing
• The right to data portability
• The right to object to processing
• The right to withdraw consent at any time
• The right to lodge a complaint with a supervisory authority
For California users (under CCPA and CPRA):
• The right to know what personal information is collected, used, shared, or sold
• The right to delete personal information
• The right to opt out of the sale or sharing of personal information (we do not sell your personal data)
• The right to non-discrimination for exercising your privacy rights
• The right to correct inaccurate personal information
• The right to limit the use of sensitive personal information
To exercise any of these rights, please contact us at inquiry@khianolaguer.com. We will respond to your request within the timeframes required by applicable law.
7. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal data:
For all users:
• The right to know what personal data we hold about you
• The right to request correction of inaccurate data
• The right to request deletion of your data
• The right to opt out of marketing communications at any time
For EU and UK users (under GDPR):
• The right to access your personal data
• The right to rectification of inaccurate data
• The right to erasure (“right to be forgotten”)
• The right to restrict processing
• The right to data portability
• The right to object to processing
• The right to withdraw consent at any time
• The right to lodge a complaint with a supervisory authority
For California users (under CCPA and CPRA):
• The right to know what personal information is collected, used, shared, or sold
• The right to delete personal information
• The right to opt out of the sale or sharing of personal information (we do not sell your personal data)
• The right to non-discrimination for exercising your privacy rights
• The right to correct inaccurate personal information
• The right to limit the use of sensitive personal information
To exercise any of these rights, please contact us at inquiry@khianolaguer.com. We will respond to your request within the timeframes required by applicable law.
8. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or method of electronic storage is 100 percent secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
8. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or method of electronic storage is 100 percent secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
9. International Data Transfers
Your personal information may be transferred to and processed in countries other than the country in which you reside, including the United States, Canada, the Philippines, and other jurisdictions where our service providers operate. These countries may have data protection laws that differ from those in your country.
When we transfer your personal information internationally, we take appropriate safeguards to ensure that your data is protected in accordance with this Privacy Policy and applicable law.
9. International Data Transfers
Your personal information may be transferred to and processed in countries other than the country in which you reside, including the United States, Canada, the Philippines, and other jurisdictions where our service providers operate. These countries may have data protection laws that differ from those in your country.
When we transfer your personal information internationally, we take appropriate safeguards to ensure that your data is protected in accordance with this Privacy Policy and applicable law.
10. Third-Party Links and Services
Our Website may contain links to third-party websites or services that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
10. Third-Party Links and Services
Our Website may contain links to third-party websites or services that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
11. Children’s Privacy
Our Website is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child without verification of parental consent, we will take steps to remove that information from our records.
11. Children’s Privacy
Our Website is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child without verification of parental consent, we will take steps to remove that information from our records.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will update the “Last updated” date at the top of this policy. If we make material changes, we will notify you by email (if we have your email address) or by posting a prominent notice on the Website prior to the change becoming effective.
We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will update the “Last updated” date at the top of this policy. If we make material changes, we will notify you by email (if we have your email address) or by posting a prominent notice on the Website prior to the change becoming effective.
We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
13. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights regarding your personal data, please contact us at:
Khian Olaguer
Email: inquiry@khianolaguer.com
Website: khianolaguer.com
13. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights regarding your personal data, please contact us at:
Khian Olaguer
Email: inquiry@khianolaguer.com
Website: khianolaguer.com